Another aspect of autonomy is knowing that we’re in an environment where it is safe to fail. We have found that sense of autonomy is even more powerful when we work together. We love to proactively take action, to find solutions to problems, in the service of our organizational mission and our customers. It’s great to be good at something, while at the same time we recognize that each interaction is a potential opportunity for learning and engagement. We value being able to speak openly – AND we recognize that how we say things matters. Let’s take a quick look at each of our six values, viewed through the lens of autonomy, mastery, and purpose. We have put a lot of thought into what’s in our Culture Manual, and it shows. When considering new people for employment.At TextNow, the evidence of how central our culture is to what we do and how we work is omnipresent: TextNow Organizational CultureĪ lot of organizations go through the motions of saying they care about their employees. That is a mission that motivates us every single day.
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We are on a mission to help people connect to technology for free or as close to free as possible. TextNow is one that does.īased on the simple and powerful idea that communication belongs to everyone: As far as purpose is concerned-what Pink calls the “purpose motive”-there are not that many private-sector companies which have an organizational mission that seeks to make the world a better place. We’ll come back to autonomy and mastery in a moment, when we take a look at organizational culture.
A perception that work is being done in pursuit of a higher purpose that can really make a difference. A feeling of contentment from having the time and space to get good at something. A sense of empowerment that comes from being trusted to do the job. TextNow Organizational MissionĪs Dan Pink observes in his book Drive, and his related TED Talk, there are three areas that have been shown to consistently motivate employees, in any organizational context: Let’s take a brief look at each of these areas. TextNovians observe that two of the most appealing aspects of TextNow, which separate it from other organizations, are its unique organizational mission and culture. Organizational Mission and Culture at TextNow
In the highest performing organizations, organizational structure and values enable people to do their best work.įor the remainder of this blog post, we’re going to focus on that last bullet point about organizational mission and culture, for two reasons: 1) Because mission and culture tend to not get as much attention as some of the more technical topics do in the DevOps universe and 2) Because both of these are particular strengths and areas of emphasis at TextNow. It is vital that people across the organization be aligned with and bought into the organizational mission, recognize what’s important to their customers, and treat each other with a high degree of empathy.
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The most advanced organizations are getting the full potential out of using the public cloud.
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Each year for the past decade, Puppet Software has published The Puppet State of DevOps Report, based on survey results from a broad range of IT practitioners, along with leaders with knowledge of IT Operations in their organizations.
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